Website Malware Removal

Website malware is similar to the malware that you can get on your computer. Malware is malicious software designed to gain access to your computer and your information. Websites can also be infected with malware. Typically it’s through links that will download and install software onto your computer which gives hackers access to your system.

To know if your website has been blocked by search engines, you can use Google itself by going there and typing in site:example.com. If it indicates that it returns zero results at the top, then you’ve likely been blocked by Google. Another way is to go to Google Search Console and check there. This can only be done if you’ve connected your website first.

There are a number of ways a website can get hacked. One way is through insecure passwords. This is why Epitome Digital Marketing always insist on using very secure passwords. Another way is outdated themes, plugins, or other website files. This is why all websites we work with are backed up and updated on a monthly basis.

To get started on fixing your malware-infested website, we will need your website URL, your login information for your website, and then your FTP information. You do not need to give us the login information or FTP information that you use. You can instead create logins just for us to use. If you’re not sure how to do that, we can determine what system your website is built on and walk you through the steps to set these accounts up for us.

The price for our Website Malware Removal service depends on how much malware there is. We do a FREE analysis of your website first to see how much malware is on your website and what kind. We can then give you an estimate on how much it will cost.

Yes, because 99% of the time, a normal website will not have confidential customer information such as credit cards whereas e-commerce websites will always have that on them.

The length of time to remove malware depends on how much there is. When we give you you the cost estimate to remove the malware from your website, we will also give you a time estimate as well.

No, we will not be able to teach you how to remove website malware yourself. This is one of the areas in marketing that we really can’t teach as it would require a lot of time and money. The expertise required to properly remove all malware from a website is hard to come by.

You can use Google itself by going there and typing in site:example.com. If it indicates that it returns zero results at the top, then you’ve likely been blocked by Google. Another way is to go to Google Search Console and check there. This can only be done if you’ve connected your website first.

In most cases, your website will be suspended by your hosting company because you are either behind in your payments or because your website appears to have been hacked or doing something else fishy.

No, we do not remove malware from individual computers. We’re a digital marketing company and don’t really invest in physical computer work. We can recommend some software for you to download and run on your computer though. Malwarebytes Anti-Malware is a great anti-virus and anti-malware tool. There is a free version and a paid version. Spybot – Search and Destroy is a great tool for getting rid of spyware on your computer. Finally, CCleaner is a great tool as well to help keep the cache cleared on your web browsers. It also has a registry cleaning tool that will help with a lot of computer issues, too. We recommend that you use all three tools at least once per month.

If you have any other questions that were not found in the above answers, then please fill out our form on our Contact page.